#AceNewsReport – June.11: The outage has raised questions about relying on a handful of companies to run the vast infrastructure that underpins the internet:
INTERNET OUTRAGE: Fastly, the cloud-computing company responsible for the issues, said the bug had been triggered when one of its customers had changed their settings: The outage, which lasted about an hour, hit some popular websites such as Amazon, Reddit, the Guardian and the New York Times.
By Jane Wakefield
Fastly apologised and said the problem should have been anticipated.
Fastly senior engineering executive Nick Rockwell said: “This outage was broad and severe – and we’re truly sorry for the impact to our customers and everyone who relies on them.”
Getty ImagesThe problem had been spotted and rectified within 50 minutes, Fastly said
The company operates servers at strategic points around the world to help customers move and store content close to their end users.
But a customer quite legitimately changing their settings had exposed a bug in a software update issued to customers in mid-May, causing “85% of our network to return errors”, it said.
Engineers had worked out the cause of the problem about 40 minutes after websites had gone offline at about 11:00 BST, Fastly said.
“Within 49 minutes, 95% of our network was operating as normal,” it said.
The company has deployed a bug fix across its network and promised a “post mortem of the processes and practices we followed during this incident” and to “figure out why we didn’t detect the bug during our software quality assurance and testing processes”.
#AceNewsDesk report ………Published: Jun.11: 2021:
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