` Heartbleed Virus Could Infect Those that Used The `Health.Gov Website ‘ to Enrol in Insurance Plans ‘

#AceSecurityNews – UNITED STATES – April 19 – US citizens who used the healthcare.gov website to enrol in insurance plans under the government’s healthcare reform law are being told to change their passwords to protect against the notorious Heartbleed internet security error.

The Heartbleed bug is an encryption bug that silently puts the passwords, personal information, and credit card data of millions at risk.

However, a post on the website says there is no indication that any personal information is at risk.

#ANS2014

#healthcare-gov, #heartbleed, #united-states

Obamacare: “Healthier People Signing Up for Obamacare According to Latest Survey”

#AceWorldNews says HEALTHIER PEOPLE SIGNING UP FOR OBAMACARE – Ipsos: “The biggest question that has surrounded the launch of the Affordable Care Act healthcare exchanges is whether they could attract enough ‘young invincible’s’ to make the enterprise financially sustainable. Or, would ‘adverse selection’ saddle the system with older, sicker customers whose healthcare costs would eventually drive the exchanges out of business?….[Our] data strongly suggests that the earliest adopters – the individuals who fought through the worst of the HealthCare.gov snafus – were disproportionately suffering from major health issues.
This makes sense because you would have to be very concerned with your health to deal with that challenges of the first month of the federal exchange website. However, every month since then, the health mix has become more balanced. In the first few weeks of January 2014, our data indicates that the exchanges are actually recruiting more healthy people than sick people.
If this trend continues, the exchanges might be sustainable after all” [Courtesy of and via HuffPollster]

#affordable-care-act, #healthcare-gov, #huffpollster, #ipsos, #obamacare

#AceHealthNews says THE HEALTHCARE PR BLITZ THAT WASN’T…

#AceHealthNews says THE HEALTHCARE PR BLITZ THAT WASN’T – Instead all we really got was that Healthcare.gov lady. Emily Swanson and Mark Blumenthal: “It looked like the ‘health insurance ad wars’ were about to heat up. But the long-anticipated ad campaign to sell Obamacare has not started yet, according to a series of polls conducted by The Huffington Post and YouGov. In mid-December, the Wall Street Journal reported that there would be a ‘coming blitz of insurance ads’ aimed at Americans now eligible to purchase health insurance through the new exchanges created as part of the health reform law. The new slew of ads would be a ‘step up from an already heated-up marketing push’ already underway. So far, however, few people seem to have been subjected to the PR blitz. The Huffington Post and YouGov conducted a series of three weekly polls on Dec. 18-19,Dec. 27-28 and Jan. 2-3. The data from those surveys, combined with ad tracking information provided by Kantar Media, showed little change in the number of health care ads Americans recalled seeing towards the end of 2013. Each survey found that most Americans remembered seeing ads for health insurance, and many remembered seeing those favoring or opposing the new health care law during the previous month. But the percentage of people who reported seeing each type of ad remained stable over the course of the three surveys.” [HuffPost]

#americans, #december, #healthcare, #healthcare-gov, #huffingtonpost, #kantar-media, #mark-blumenthal, #obamacare, #yougov

#AceHealthNews says according to the latest news the…

#AceHealthNews says according to the latest news the Obama administration will drop CGI Federal as the lead contractor for the troubled HealthCare.gov website, government officials said Friday. The company has been linked to many of the problems surrounding the Oct. 1 launch of the federal health care exchange, which President Obama has called “screwed up.”

#cgi-federal, #healthcare-gov, #president-obama

Healthcare Users Speak Out:’Clean This Mess Up’

Healthcare.gov‘s Users Speak Out: ‘Clean This Mess Up’

by Charles Ornstein ProPublica,  Oct. 24, 2013, 10:43 a.m.

Over the weekend, the U.S. Department of Health and Human Services began unveiling its effort to fix Healthcare.gov, the home for the federal insurance marketplace. Part of that was a blog post soliciting comments from folks who have tried the site.

“Most importantly, we want to hear from you, and make sure that your experience with HealthCare.gov is a positive one.  If you have any comments, either complimentary or critical, please let us know by sharing your feedback at https://www.healthcare.gov/connect/.  We’ve already heard so many stories of individuals getting health insurance for the first time, and we are dedicated to making that possible for all Americans.”

The Obama administration has not always been transparent about Healthcare.gov: A case in point is how HHS has withheld the number of people who have been able to successfully enroll. But in this instance, the administration allowed comments to the blog post to be seen by all (after moderating them and removing identifying information). Commenters’ identities were not verified and they are identified by whatever name they entered.

As of yesterday afternoon, we counted more than 500 comments. My colleague Mike Tigas pulled them from the site, and I’ve analyzed the feedback.

“Repeal Obamacare,” several commenters wrote, making political statements based on the website’s problems.

Some urged patience: “Turn off the TV and stop listening to the naysayers,” Darlene wrote. “Its [sic] better to wait patiently and get great health care than to get emotional and frustrated and wind up with NO healthcare…”

Others, like Kim, offered to help: “I have a home office and am VERY tech savvy. I would like to be able to help in whatever way I can.”

By and large, however, the feedback has been negative. While some comments root for the site’s failure, many are from people who’ve tried to use the site without success. Some pose specific questions; others voice general frustrations. Because their identities and contact information isn’t listed (for understandable reasons), there was no way to verify their stories.

The problems touch people from all over the country. The posts below have been trimmed for length, but the original grammar and spelling are used (even if they contain errors).

Wrongly Listed As Jailed

“Website said my wife and I were ineligible due to current incarceration. We have never been arrested in our lives, both 63!!!!!!!!!!!!!!!!!!!!!!!,” Fred wrote on Oct. 21.

Health Problems Made Worse

“I have a pre-existing condition …. a-fib…..and actually had an attack after getting frustrated with this confusing mess,” Bill wrote on Oct. 22. (A-fib refers to atrial fibrillation, an abnormal heartbeat.)

Daughter is Not a Daughter Anymore

“I am having difficulty with my account,” Joanna wrote on Oct. 22. “It appears that my daughter was added twice so that I now have two daughters with the same name and social security number. I am unable to delete one of them.  Also, the drop down menu that relates to what relationship someone is to another is faulty. I choose that my husband is the father of our daughter and that my daughter is a dependant [sic] to me and my husband. What it actually shows though is that my daughter is a stepdaughter to her father and that my daughter is now both my husband and I’s parent. ”

Compromised Identity

“I can sign in … but cannot see the plans available to me — they claim my identity has been compromised. So frustrating!” Rhonda wrote on Oct. 22.

Going in Circles

“I have tried to get into the system since the beginning,” Marion wrote on Oct. 22. “I have created 3 different accounts and am not able to log into any of them. When I request the user ID or to reset the password it throws me back to the log in page where I can’t login because it says I don’t have an account. When I try to reset the password with the email I used it, I never get an email to validate my account. I won’t let me create another account telling me I already have an account. I feel like I keep going around in circles. Will I ever be able to set up an account? ”

Groundhog Day

“I’ve now filled out that same application multiple times and even though there are hitches and glitches, I do manage to get to the point where I should be able to shop,” wrote one person whose name is listed as “likebillmurrayingroundhogday, on Oct. 21. “However, once at that point, there is no place for me to shop! The system just kicks me back to starting the application again. It’s like “Groundhog Day.”

Blocked

“After many attempts I did manage to set up an account with a log in and password,” Francine wrote on Oct. 23. “NOW when I’m about to get to the meat and potatoes and go shopping a red box pops up and says “you can only do one application per state”. WTF? Several times I was able to find a page that asked me if I was a Florida resident with a yes and no button and it appears that after the site drops off my computer it moves this from yes to no. I can no longer find this page, so this site has BLOCKED me.”

Circular Security Questions

“I get an error message after I answer the security questions that say the answers can’t be the same, but they aren’t the same. If people are getting past this error message, I would like to know how,” Samara wrote on Oct. 20.

Name Not Unique

“I’ve been trying to create an account since program inception (October 1).  I continually get a variety of crazy messages, the most recent being that I could not create an account because my first name, last name and email address are not unique!” Tom wrote on Oct. 20. “What the devil does that mean?  Most people use their names in their email address, so it’s never going to be “unique.”  I need health insurance for my 61-year-old wife and the Marketplace appears promising.  Clean this mess up!”

Insurance Agents Stymied

“I am insurance agent also President of Insurance Agency (50+ Insurance Agents plus 30 employees),” John wrote on Oct. 21. “We have 1000’s of customers who want to sign up for health insurance and most will be subsidized. We have tried everyday since 10-1-2013. Maybe 2 applications have been processed. I have spent well over 250K getting ready for the ACA roll-out. My agency has written individual and small group insurance for over 25 years. We have marketed the uninsured and lower-income. We have held events to get pre-enrollment applications. We just want to help people get the insurance they need.  What can you do to help me?”

Application Counselor Frustrated

“I am employed as a Certified Application Counselor in Scranton, Pennsylvania and I have not been able to successfully assist the approximately 50 people who visited me looking for assistance,” Suzanne wrote on Oct. 21. “I created an account for myself prior to October 1st to walk myself through the system and have not been able to successfully log in since October 1st.  Needless to say, I am as frustrated as the consumers who visited me are.  I hope the log in situation is fixed soon.”

ProPublica fellow Mike Tigas contributed to this report.

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#acehealthnews, #groundhog-day, #health-insurance, #healthcare-gov, #mike-tigas, #obama-administration, #oct-21, #oct-22, #propublica, #security-question, #united-states